Our Policies

Merchandise Return Policy

All Of our products are guaranteed to your satisfaction upon receipt of delivery. If your order item(s) are damaged or not matching your product order:
(1) please notify us via email stating order number and a brief description of the problem with the product.
(2) Indicate what you are to return for replacement or refund.
(3) Confirm that all returns are sent to:

My Jewel Box
450 W. Pioneer Drive
Glendale, CA 91203

Atten: Collin Wilson (Returns)

NOTE: If you do not receive your products within a resonable time (5-7 days) you must contact us immediately to enable us to track shippment source!

Shipping and Handling

We attempt to ship your order as soon as we receive it.

We offer the following shipping methods:

USPS First Class

USPS Priority

Standard UPS/FedEx Ground
UPS/FedEx Second Day
UPS/FedEx Overnite

This section may include the cost of each form of delivery as we update our site.

RETURNS

Customers often ask what our return policy is. We aim for complete customer satisfaction. If you are not completely happy with your purchase, we want to hear about it. Let us know if something is wrong and we will do what we can to make it right.

Here is a list of credit cards that we accept .

Visa

Master Card

American Express

Decover

Do you have any questions? Send us an e-mail at:

My Jewel Box

My Jewel Box * Glendale, CA * 91203

We Are Located Excluslively On The World Wide Web (Internet Website)